Our Service To You
At 55+ Equity Release, we offer a two stage service.
- Firstly, we make sure that an Equity Release scheme is the right option for you.
- Secondly, we look at the whole of the market before recommending the scheme that suits you best.
The initial consultation usually takes place over the phone or, depending on your location, could be in your own home. Either way, it lasts about 60 minutes and aims to answer all your questions about Equity Release and the various products available. We also like to hear from other family members at this stage to answer their questions too. So make sure you invite them along. There is no fee for the initial consultation and you are under no obligation to proceed further. However, at the end of it, you will have all the information you need to decide if Equity Release is right for you – and whether to take a lump sum or a regular income.
When you have made your decision, contact us and ask us to look at the options available on the market. You should also inform your legal advisor – or appoint one.
Presenting the plans
We will then present our recommendations, with the lender and product that best suits your needs. If your initial appointment was face to face, this could be done over the phone. If not, we would visit you at home to present our recommendations in person. Either way, we answer all your questions and give you all the facts you need to decide whether or not to proceed. If you do decide to go ahead, we will help you fill in the application form.
Progressing the application
We then continue to work on your behalf, progressing the application for you and acting as your first point of contact if you have any problems or questions along the way. The first stage is for us to submit your application to the lenders. They will appoint a surveyor to value your property before making an official offer. The lenders then make a formal offer of a mortgage, which is processed by your own solicitor in much the same way as when you first bought your home.
When all the paperwork is completed the money is paid into your account. The whole process usually takes from 4 – 6 weeks.
What our clients say
“We recently took advantage of equity release and were concerned about the procedures. Having chosen 55+ Equity Release via the Equity Release Council after much online research, we met Jan Johnson, who could not have made the entire procedure more stress free. Jan explained everything very thoroughly in an easy-to-understand manner and guided us through the whole procedure, which was quite painless and took less than a month. Great efficiency and great customer relations at all times. It was a pleasure dealing with this firm. We strongly recommend them.”
Alison and David, Kent